Privacy Policy

At Akela, protecting your privacy is of utmost importance to us. We respect your privacy and follow all applicable laws and regulations regarding personal information collected across our website, and other sites that we own and operate.
Personal information refers to any data that can be used to identify you as a person, including your name, address, date of birth, payment details, and browsing behavior on websites or online services.
If our website contains links to third-party sites and services, please note that they have their privacy policies. We recommend reading their privacy policy information about how they collect and use personal information. Our Privacy Policy does not apply to your activities after leaving our site.
This Privacy Policy is effective as of 1. October 2023 and was last updated on the same date.

Information We Collect
We collect information that falls into two categories: voluntarily provided information and automatically collected information.Voluntarily provided information refers to data that you knowingly and actively provide us when using our services, such as subscribing to our newsletter or contacting us.Automatically collected information refers to data that your devices send us while accessing our products and services. This data may include your device's IP address, browser type, and version, the pages you visit, and the time and date of your visit.When you encounter errors while using our website, we may automatically collect data about the error, including technical details about your device and the circumstances surrounding its occurrence.Please note that while this information may not personally identify you on its own, it may be combined with other data to identify individual persons.

Device Data
When you interact with our website or services, we may automatically collect device data, such as your device type, operating system, and settings. The data we collect depends on your device and software settings, and we recommend reviewing your device or software provider's policies to learn more about what information they share with us.

Personal Information
We may ask for personal information when you subscribe to our newsletter or contact us. This information may include your name, email, and social media profiles.

User-Generated Content
User-generated content includes reviews, ratings, images, and video materials voluntarily submitted by our users for publication on our website or social media channels. This content is associated with the account or email address used to submit the materials.Please note that any content you submit for publication will be public after posting, and it may be accessible to third parties not covered by this privacy policy.

Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information for legitimate reasons necessary to provide our services to you.

Collection and Use of Information
We collect personal information when you purchase products and services, sign up for updates via email or social media, use a mobile device or web browser to access our content or contact us via email, social media, or similar technologies.We may use your personal information for purposes such as providing our services to you, processing payments, delivering products and services, analytics, market research, business development, advertising, and marketing, and attributing content you submit.We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources.

Security of Your Personal Information
We will protect your personal information within commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. While we do our best to safeguard the personal information you provide us, we cannot guarantee 100% data security since no electronic transmission or storage method is foolproof.

How Long Do We Keep Your Personal Information
We keep your personal information only for as long as we need it to fulfill the purposes outlined in this privacy policy. If you provide personal information to us when creating an account, we will retain it for as long as your account exists on our system. If your personal information is no longer necessary for this purpose, we will delete it or make it anonymous by removing all details that identify you.However, in some cases, we may retain your personal information for legal, accounting, or reporting obligations or for archiving purposes in the public interest, scientific or historical research, or statistical purposes.

Children’s Privacy
We do not intentionally target children under 13 with our products or services, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties
We may disclose personal information to our affiliates, third-party service providers, employees, contractors, agents, business partners, and regulatory authorities when necessary to provide our services to you. We may also disclose personal information to third parties for analytics, marketing, advertising, and other purposes.Third parties we currently use include Google Analytics, Sendinblue, and Stripe.

International Transfers of Personal Information
We store and process your personal information in the United States or in countries where our partners, affiliates, and third-party providers have facilities. These countries may not have the same data protection laws as the country where you initially provided the information. If we transfer your personal information to third parties in other countries, we will protect it according to this privacy policy and applicable laws.

Your Rights and Controlling Your Personal Information
You have the right to access, correct, and request the deletion of your personal information. You may also opt out of direct marketing communications at any time.If we receive personal information about you from a third party, we will protect it as outlined in this privacy policy. You may file a complaint with us if you believe that we have breached data protection laws. We will investigate your complaint and respond to you in writing.We will not discriminate against you for exercising your rights over your personal information, except when necessary to provide a particular service or offer. We will comply with all applicable laws regarding data breaches.

You may unsubscribe from our email database or opt-out of communications at any time by contacting us using the details provided in this privacy policy or by using the opt-out facilities in the communication. We may request specific information from you to confirm your identity.

Use of Cookies
We use cookies to collect information about your activity on our site. A cookie is a small piece of data stored on your computer that our website accesses each time you visit. This helps us understand how you use our site and serve you content based on your preferences.For more information, please refer to our Cookie Policy.

Business Transfers
In the unlikely event that we go out of business or enter bankruptcy, we would include your personal information, among other data, as assets transferred to any parties who acquire us. Such transfers may occur, and any parties who acquire us may continue to use your personal information in accordance with this policy, which they will be required to assume as the basis for any ownership or use rights we have over such information.

Limits of Our Policy
Our website may contain links to external sites that we do not operate. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy
We may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.If the changes are significant or required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.If required by law, we will get your permission or allow you to opt in or opt out, as applicable, of any new uses of your personal information.Additional Disclosures for Australian Privacy Act Compliance (AU)International Transfers of Personal InformationAdditional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)Data Controller / Data ProcessorWe, Akela, operated by OCEANAUDACIOSO – UNIPESSOAL LDA located at Funchal, Madeira, Portugal, are a Data Processor concerning the personal information you provide to us.Legal Bases for Processing Your Personal InformationWe will only collect and use your personal information when we have a legal right. We collect and use your personal information lawfully, reasonably, and transparently. If we seek your consent to process your personal information, and you are under 16, we will seek your parent or legal guardian's consent to process your personal information for that specific purpose.Our lawful bases depend on your services and how you use them. This means we only collect and use your information on the following grounds:

Consent From You
You give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however, this will not affect any use of your information that has already taken place. You may provide a physical address to receive orders. While you may change or delete this address anytime, this will not affect orders already sent. If you have any further inquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.

Performance of Contracts or Transactions
If you have engaged in a contract or transaction with us, or taken steps to prepare before entering into a contract or transaction with us, we may need to use your personal and payment information to process and deliver your order. For instance, if you purchase a product, service, or subscription from us.

Our Legitimate Interests
We assess whether it is necessary for our legitimate interests, such as providing, operating, improving, and communicating our services. Our legitimate interests encompass research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.

Compliance with the Law
At times, we are legally required to use or retain your personal information. Such instances may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any questions about how we retain personal information to comply with the law, please contact us using the details provided in the "Contact Us" section of this privacy policy.

International Transfers Outside the European Economic Area (EEA)
We guarantee that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, such as the use of standard data protection clauses approved by the European Commission or binding corporate rules or other legally accepted means.

Your Rights and Control over Your Personal Information
Restrict: If you have concerns about the accuracy of your personal information, believe it has been unlawfully processed, require us to maintain it solely for a legal claim, or we are considering your objection about processing based on legitimate interests, you have the right to request that we restrict the processing of your personal information.
Object: You have the right to object to the processing of your personal information based on your legitimate or public interests. If you object, we must provide compelling legitimate grounds for the processing, which overrides your interests, rights, and freedoms to proceed with the processing of your personal information.Data Portability: You may have the right to request a copy of the personal information we hold about you. We will provide this information in CSV or another easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.Delete: You may have the right to request that we delete the personal information we hold about you at any time. We will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will let you know how the deletion affects your use of our website, products, and services. There may be specific legal exceptions to this right, which, if applicable, we will outline for you in response to your request. If you terminate or delete your account, we will delete your personal information within 60 days of the deletion of your account. Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, such as certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.

Do Not Track
Some browsers have a “Do Not Track” feature that allows you to inform websites that you do not want your online activities tracked. We do not respond to browser “Do Not Track” signals.We comply with the standards outlined in this privacy policy, ensuring that we lawfully, fairly, transparently, and with legitimate, legal reasons, collect and process personal information.

Cookies and Pixels
You can decline cookies from our site if your browser permits it. Most browsers allow you to activate settings to refuse the setting of all or some cookies. Therefore, your ability to limit cookies depends only on your browser’s capabilities.

CCPA-Permitted Financial IncentivesBy your right to non-discrimination, we may offer you specific financial incentives allowed by the CCPA that can lead to different prices, rates, or quality levels for our goods or services.Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information, and we will provide clear written terms that describe the nature of such an offer. Participation in a financial incentive program requires prior opt-in consent, which you may revoke at any time.

Contact Us
If you have any questions or concerns regarding your privacy, please do not hesitate to contact us using the following details:

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